What is emotional resilience?
Emotional resilience is the ability to bounce back after suffering an emotional 'hit' or emotional disruption that negatively affects our performance in any way.
Emotionally resilient people:
1. Tend not to be negatively effected by minor emotional disturbances
2. They tend to bounce back faster and restore their performance quicker than other people
3. Tend not to be emotionally volatile and spend most of their time in emotionally stable states
4. Have greater emotional intelligence, empathy and ability to cope with other peoples lack of resiliency or emotional swings.
5. Are able to manage their own emotions and understand themselves and the impact they have accurately
6. Are usually a calming influence, particularly in high emotional impact situations
7. Think clearly at times when others are being pulled around by their own and others emotions
8. Deal positively with change
9. Their attitudes and behaviours lead and positively influence others around them.
Why is emotional resilience important in organisations?
When you think about it, organisations are a complex network of relationships. Every decision, action and result is as a direct result of the outcomes of those relationships. Even when things are going well there are 'negative emotional events' at individual, team and organisational level on a fairly continual basis. These negative emotional events are a direct result of the nature in relationships, of decisions made, jobs to be done, successes and failures, like and dislikes, market conditions and frustrations and a myriad other factors in the daily lives of people trying to work together. This even when things are going well.
When things are more challenging or difficult this complex network of people and factors increases the stress considerably. Then when you add in events like organisational change... well I am pretty sure you get the picture and why emotional resilience and emotional intelligence is so important in organisations.
Obviously some people, just by their attitude and behaviour have the opposite effect of emotionally intelligent and resilient people. Having the capability to develop emotional intelligence and emotional resilience in an organisation is important to the health of that organisation.
How to develop emotional resilience in individuals?
There are some very robust and extremely successful strategies for developing emotional resilience in individuals and giving them all the tools they need to regulate their own and others emotions, even in difficult and stressful situations. For example we run The Fear Course™, which is the UK's leading provider of research and evidence based individual emotional resilience and management strategies, tools and techniques.
We also run workshops in organisations around the world as well as train and licence trainers and coaches in our methods and techniques.
How to develop emotional resilience across entire organisations.
We have the worlds first and only propriety strategy, process and techniques for developing emotional resilience across entire populations of people. The Fear to Flow™ range of products have been used successfully by organisations such as Royal Mail, embassies, banks governments and the like around the world for large scale emotional resilience programmes.