We all know people who ‘loose it’ when faced with difficulties, either withdrawing, becoming sullen and moody, or who respond with aggression and anger, often shouting at people, taking their frustration out on others and a myriad of other non-productive and unhelpful emotionally driven reactions. Even those that don’t react to difficulties, ambiguity and hard problems in such extreme ways often find themselves at the mercy of their emotions, for example, making poor decisions, misdiagnosing problems, creating weak solutions or just getting stressed. One of the positive attributes of a great leader is ‘emotional resilience’.

Emotional Resilience is the ability of any individual to be able to

1. Recognise their emotional state at any time, especially in tough or ambiguous situations,
2. Know what impact this is having on their perception of reality, thinking and behaviour,
3. Alter their emotional state at will to be able to affect the desired result, enhance their thinking, and use only positive behaviours,
4. Have empathy with others as they lead, and
5. Positively influence others emotional states and lead them forward.

Linked to but independent from the Ambiguity Advantage expertise Centre i has and the work we carry out, our Emotional Resilience products, including workshops, materials, consultancy and coaching are helping leaders and their organisations around the world to develop powerful ways of leading, influencing, solving problems and just thinking with much more clarity than before.

You can buy and download the Practical Guide to Emotional Resilience including the audio book from our shop now.
You can also see when our next Emotional Resilience workshops are running or contact us direct to explore our bespoke workshops, consultancy and executive coaching to develop Emotional Resilience in your organisation.

There is also a forthcoming book by David Wilkinson, the author of the ‘Ambiguity Advantage: what great leaders are great at’, called ‘Emotional Resilience: A practical guide for leaders’. Which should be published in late 2007 early 2008.